Hello!

For 15 years I have led high functioning design teams, both in design delivery as well as in a career development capacity. I have experience in all aspects of management including hiring, performance management, ensuring design quality, cross-functional stakeholder collaboration, budget and outside agency management.

I believe design needs a seat at the table when planning product improvements. In collaboration with product and development partners, I am comfortable and adept at influencing and shaping increment planning, scoping design programs and projects, proposing timeline and budget cost estimations, and working within budget and time constraints.

One of my strengths is design communication via presentation and storytelling. My experience as a design consultant has helped me fine tune my storytelling abilities, and I'm very effective at presenting work and crafting a story based on the audience- from small intimate work sessions all the way up to C-suite presentations. I have also spoken at a number of conferences, most notably SXSW.

In addition to management responsibilities and tasks, I also find joy and success in facilitating blue sky workshops, conceiving of and sketching proposed solutions, applying prioritization frameworks, creating click-throughs and future vision collateral, generating excitement and achieving buy-in for new concepts.

I'm comfortable and capable scoping and building research plans, creating and implementing surveys, conducting user interviews, synthesizing and presenting results, creating and sharing service blueprints and journey maps.

My most developed craft-based skills track back to my earliest tasks as a UX designer, and when needed I'm still adept at creating sketches, wireframes, concepts, user journeys, and service blueprints.